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Movers Direct - Moving Service | Chattanooga, TN angies-list bbb-logo Sweet couple

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Check out our reviews from across the web.    These reviews come word for word from trusted sites such as...

 

Angies List

Currently 203 out of 221 reviews rate us as an "A" overall

91%!

 

Better Business Bureau

A+ rating with the BBB!

 

YELP

Rated 5/5 stars!

 

Square

Over 96% of reviewers are satisfied with our service!

 

Prepare to be our next satisfied customer

  MAR 2nd- I used Movers Direct LLC?in ?September of 2015?and shamefully, have not taken the time before now to let you know what an amazing job the gentlemen did for me. ?We had a very difficult situation involving a very steep driveway. ?The gentlemen worked tirelessly all day and all night long (literally, they were not done until morning)?to transfer our furniture and belongings from their larger truck to a smaller transfer vehicle that could maneuver the steep driveway. ?It was hot, the hours were long and the conditions were less than optimum but I never heard one word of complaint from any of the young men at any time. ? They were courteous, professional and were all hard workers. ?All of our belongings were delivered in perfect condition. ?I am beyond ?pleased, from making the initial contact to the last piece of furniture being placed. ?

 

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

 

 

 

 

     FEB 22nd We could not have been more pleased.  We liked the idea of a set fee instead of an hourly cost.

The office person was terrific too!

Lamar and his 2 helpers were absolutely wonderful. They were professional packers, brought all of the boxes, etc and nothing was broken/damaged when they unpacked. They put things away and removed all of the packing material.

Since there was an issue with 10 inches of snow in Asheville, when they left Augusta, they took the secured truck elsewhere and drove when it was safe: they unloaded and unpacked in very cold weather.

MoversDirect LLC  even made an extra stop for us, putting some of our things into a nearby storage unit.

We HIGHLY RECOMMEND THIS COMPANY!

 

Overall A 

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

  FEB-11th-I might have been able to find a better price, but the customer service I got from Christy was the reason for choosing mover's direct. Knowing that our things will be in its own truck and not inside a tractor trailer with other peoples things makes a big difference too

 

  FEB 10th-Moved us from TN to NC. Very professional and extremely careful with making sure everything arrived in perfect shape. Friendly staff and very helpful in organizing our move. Would use them again

 

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

 

 FEB 1st - It was as smooth as can be. Christy was helpful with getting all the details lined up and their price was the most competitive. The movers, Daniel and Brody, were on-time, polite, hard working, and very careful with all my belongings. They communicated well with me after they left and even arranged for an early delivery. The whole experience was pain free. I would HIGHLY recommend Movers Direct and wish my previous movers had been like Daniel and Brody.

 

Overall A

Price A

Quality A

Responsiveness A

Punctuality  A

Professionalism A

 

  JAN 31st-Best moving company...EVER!

Fabulous people.  From the moment you contact the office to the moment the field people put every piece of furniture, etc. in place, perfection.  Tommy & Daniel are the best Crew Managers.  This is possibly our 10th Long Distance move, as well as arranging cross country moves for our clients.  Never will use another company.  They are tops!

 

 

  JAN 27th- Mover's Direct have been the best mover's I have used to date.  They were punctual, courteous, helpful and professional.  They helped me pack as well as move.  When my flight was late arriving in PA, they were easy to contact and worked with my schedule.  Nothing was too much trouble.  After the move, if I was unable to find any item, I called Timothy and he promptly replied and remembered where everything was and in exactly what box.

And nothing was stolen...not like Costal Van Lines who stole a cable TV box.

I highly recommend this company and will ONLY use their services in the future.

Overall A

Price B

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

 

  JAN 27th   They were fast, professional. They did the move in to days. I have absolutely no complaints. Best movers I've encountered. Thank you!

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

 

  JAN 25th  Offerings, Customer Service, Timeliness, Quality

Guys were great!

 

 

 JAN 8th Unloaded the largest uhaul truck available that contained very heavy furniture - up two flights of stairs.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

   JAN-6th  Thank you, Christy, Timothy, and Kyle for a great experience moving from Memphis to Albuquerque. Christy, thank you for quickly arranging the move and providing such good workers. Timothy and Kyle, we appreciate how polite, responsible, and personable you were with us. You're true southern gentlemen. And, your work ethic is incredible; you didn't stop for a minute, and it wasn't easy going up and down those stairs. Our furnishings were delivered on schedule without any problems. I wouldn't hesitate to recommend Movers Direct.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

  JAN 5th  Emptied storage units and home, took two big trucks to move it all. They were very conscientious about my belongings. Worked with me on where to place all boxes and belongings. Also moved my 2nd car, which other companies were unable to accommodate. Even showed early for their appointment.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

 

  JAN 3rd  The guys arrived on-time and were very courteous and professional. They loaded us up quickly and got on their way to our new location 475 miles away. They were at our home on-time the next morning and got us unloaded before noon. Nothing was broken in the move. They even moved some furniture around for us until it was positioned just right! They took care not to damage walls or track up the floors in our new home. I would highly recommend Movers Direct!

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

   

    DEC 25th Finding myself alone, I was facing a move from Nashville to Chattanooga, with very limited funds, and never having had to do this before. I was quite intimidated. As anyone does, I began researching on the Internet, only to become even more concerned. I decided to purchase a membership with Angie's List. BEST decision I have EVER made! I found Movers Direct, and have thanked The Lord daily ever since! Christie instantly put me at ease and I knew right away I could trust her and her company. She listened patiently to my situation, could relate to me, and completely understood. I had spoken to several other companies, so when I spoke with Christie, I knew immediately I had found a very unique company. |I am a school teacher and as such, am very perceptive. Christie was honest, forthright, upfront, and truly did care. I knew I was dealing with a company and people whom I could trust. |When Monday morning arrived, Tommy called when he and Daniel were 30 minutes away. The conversation immediately put me at ease! When they arrived, I could not have been happier! These two gentlemen were honest, diligent, and 100% trustworthy! They wrapped my furniture as though it were for themselves. They took extra-special care with each item and I had not one thing happen to anything whatsoever. Even a box of papers received white-glove treatment! |My belongings were moved into a climate-controlled storage unit. Tommy and Daniel removed the moving blankets and wrapped each piece of furniture in three-ply cushioned paper before placing them into storage in the most professional arrangement I could have imagined!! I have no worries whatsoever that my belongings are perfectly safe! |Tommy and Daniel arrived at 8:00am and worked like troopers until 11:00pm. Their energy was tops all day long! They took spectacular care of the very last item just as they did the very first! |I have never written a review before. This is my first. I felt compelled to write this because these two gentlemen, along with Christie, the owner, treated me like family and the sense of trust and confidence was clearly evident from the moment I spoke with her. The Lord knew how terrified I was, and blessed me with the most wonderful blessing throughout this entire process! |I will be moving into my own place in a few months. When I do, I will be calling Christie again. I look forward to seeing Tommy and Daniel again, as I will request them to move me yet again. Should I ever need to move after that, I can assure you I will be calling Movers Direct. |If you are feeling uncertain about your decision in choosing a moving company, call Christie and see for yourself. This call will be the best decision you will make throughout your entire moving process. You can count on it! While you are talking to her, ask for Daniel and Tommy. You will not have to worry about anything whatsoever.

    This move could not have been more perfect!  From the moment Tommy and Daniel arrived, all my anxiety about the move disappeared! These two gentlemen were a God-send!  They handled my belongings as though they were theirs and made this a very pleasant experience!  When I move again, I will most certainly contract with Movers Direct and request Tommy and Daniel again!  

 

Movers Direct was one of the greatest blessings for me during the worst trying time of my life.  I cannot thank them enough!

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

   DEC 15th  picked up my belongings and delivered them in Blazing speed

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

    DEC 14th Christy is very professional and easy to work with.  The movers arrived when they were scheduled to do so and delivered the final shipment in CA as promised

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

     NOV 22nd Arrived at 8am as arranged. They packed the majority of my belongings in my upstate New York home, consisting of: (3 bedroom home, den, living room, porch, kitchen, 2-car garage); loaded their moving truck and drove to south Florida. I drove with a friend. We both arrived in south Florida a day earlier than previously planned, and as a result were able to meet at the new apartment on Saturday morning, 11/20 at 9am to make delivery of belongings. Although the new apartment is on the 2nd floor, with one long and one shorter staircase, they cleverly used the lift on the back of their truck to form an off-loading platform that cut half of the 1st staircase in half for fewer stairs needed to be climbed with heavy items. My moving team consisted of two men and one woman and they EACH had a work ethic seldom seen these days anywhere!! I think they took a total of two 10 minute breaks the entire day to dehydrate and eat a bite of lunch! They completely set up my master bedroom and cheerfully carried a few extra items up from my car that I couldn't lift. They were southern charm and professionalism, and we actually hugged goodbye. They were 110% honest, competent,and dedicated to being the BEST moving company anywhere! If I could give them 10 stars, I would!! Thanks, Movers Direct, for wonderful service and extraordinary employees. Thanks, Angie's List for bringing them to my attention!! Mia -A VERY happy member  

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A.

 

  NOV 22nd  Very professional and personable representatives, including office staff. Thank you.

 

   NOV 19th Best moving company ever. Reliable, courteous, professional and careful - the way a move is supposed to go!

 

   NOV 18th Direct move from NJ to Memphis, TN. Drivers were courteous, punctual on pickup. Delivery was also made at the time and date specified. Would rate them an A for service.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism N/A

 

   NOV 17th Movers Direct picked up 5 pieces of my custom furniture from my shop in Northwest, PA and delivered to 2 clients in Florida.

     I have used Movers Direct several times now when I need to ship multiple pieces or unusually large items.  This past shipment included both.  5 items total, one of which was a 14' long table.  They are always wonderful.  On Time, polite, extremely careful, and professional.  These guys treat moving and packing like a craft of its own.

     I cannot say enough good things about this company.  I love that it is small enough that every time I call I speak to Christy, no automated system, no random call center.  Christy knows all the crews and is in charge of the scheduling and makes the whole process easy and personalized.

I also love that Movers Direct only has its own crews.  These guys care about doing a good job because they are actually part of a team and not just day laborers.    

Finally the pricing is great.  No hidden fees, no complicated formulas, and it is always very reasonable.

I plan hope to use them for the life of my business.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

  NOV 2nd  We moved out of an 1800 square foot loft on the third floor of an old industrial building. Our movers had to use an elevator during a busy workday. The tricky part is that we have a very tight spiral staircase to the loft which was furnished with huge leather furniture. The furniture had to be strapped and lowered over the loft balcony. This was done without damaging the wall or the furniture. Also, the centerpiece was a 300 pound armoire that is an antique and there is not a scratch on it! After the loft was emptied they drove to a storage locker and emptied that. Danny, Kyle and Tim were professional, courteous, hard working and always smiling. They were a pleasure to work with!

Member Comments: It was incredible to watch the guys figure out how to best load the truck. Everything made it and was unloaded without a problem including a family heirloom Christmas cactus. We were packed, loaded and unpacked in a three day period. I have moved eight times and never had such a smooth move! Without any hesitation I would use Movers Direct LLC again.

 

 OCT 29th The best whole house move ever! Prompt, quick, caring and with a sense of humor. Couldn't ask for more in my 800 mile move

Overall A

 

 OCT 22nd Very well. The two people that moved me were Andrea and Daniel.  They were so courteous, and careful with my items.  I ended up having to go to the hospital the day of the move.  Andrea and Daniel came back the next day to finish packing because of this unexpected event.  All of my items arrived on time, undamaged, and everything was placed where I wanted it.  Andrea and Daniel also took their time to ensure nothing was damaged and was to my liking. I highly recommend them to others and would definitely use them again.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

  OCT 10th  This was an outstanding experience start to finish. Christy provided a quote over the phone, it was fantastic compared to other quotes for a private long-distance move (only my things on the truck, straight from pickup to delivery). They were able to get me in on a Friday-Sunday schedule, and managed to arrive on Saturday at the destination (after checking if that would work for us, and it did!).

 

The three men who arrived to load the truck came on a very hot day and quickly discovered that the truck would not be able to come up our driveway because of the steep slope (we lived at the top of a hill). So they had to carry everything from a three story house down stairs and then down the long driveway, then walk back up this steep hill for every load. They did not complain, did not show displeasure, and did not adjust the price. When we unloaded in WI, there was not a single casualty - all the breakable a and all the art was in perfect condition. They even tried to turn down my husband's tip at the destination because I tipped them at the load-in (no way, they deserved it!). I will use them again in a heartbeat.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

    OCT 4th I have had many unpleasant and annoying experiences with movers over the years.  My experience with Movers Direct was flawless in every regard.

I recently moved from Little Rock to California.  As my employer was paying for the move, I asked Movers Direct if they could pack my belongings to move.  They sent two gentleman out who arrived on time on the scheduled date and did an outstanding job.  Nothing was broken in the move, and everything was done courteously and efficiently.  I HIGHLY recommend them!

They moved everything from my home in Little Rock to my new place in Berkeley, California.  On arrival in California, they asked where each item should go and carried everything to its assigned place, even managing the difficult ladder to the upper part of my loft.

Member Comments: Everything from start to finish was made easy for me.  I was already stressed with the move, but the actual moving part was perfect.  Had I known how easy things would be, I would have been totally relaxed the entire time.

They did an outstanding job.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

  SEPT 23rd  Loaded furniture and boxes in Gillette, Wyoming and moved them to Baton Rouge, Louisiana.  Unloaded everything and set up beds.

Member Comments: This move was flawless from first telephone cal until the last piece of furniture was unloaded and men were out of the door.  The movers were very professional and friendly.  The lady in the office was extremely courteous, helpful and friendly.  This was such a delight, especially when compared to my move from Baton Rouge to Gillette.  I did not use this service for that move and it was a disaster from start to finish.  I will definitely be using Movers Direct for any future moves I make!!

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

   SEPT 14th Absolutely the best move I've ever experienced. Movers Daniel, Ronnie and Angela worked incredibly hard, carefully and diligently in 90 degree heat and never uttered a single complaint. Arrived on time to destination, put all boxes and furniture where we wanted and reassembled it. Since unpacking we found exactly one broken cup handle, and we packed ourselves. Everything else accounted for and intact. So much better than the huge van line companies we used in the past. The best thing is that they give you a price in advance, and they honor it. No surprises, no sticker shock. Great people, great company. Use them!

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

 

   SEPT 9th  hey charged me by the truckload. They were excellent! Polite and courteous. Not one item was broken, they were phenomenal. Called me frequently to check up and make sure I was satisfied with their service. They were fantastic!!! If I have another move Movers Direct would be the company I would use.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

   SEPT 8th  The move went great. Daniel and his crew did an excellent job of taking care of our belongings. On the unloading they delt with 2 flights of stairs and rain and always had a smile on their faces and a great attitude. Christy was a pleasure to work with and always had time to answer any questions we had.Christy and movers direct definitely deserves the reputation they have on this site.

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

    SEPT 4th  The team was outstanding! I have used several other moving companies in the past; the experience with Direct Movers rates among the top 5 experiences. I can not say enough about the professionalism that each member of the three-man team projected--it was extraordinary. They took great care of my furniture and it was a quick move. I highly recommend Direct Movers!

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A